Event Type

membership/pending_cancellation

Webhook Payload

{  
  "id": 7343536570439,  
  "email": "customer@example.com",  
  "first_name": "John",  
  "last_name": "Doe",  
  "dob": "06-30",  
  "dob_last_updated_at": "2024-01-15T10:30:00Z",  
  "accepts_marketing": false,  
  "orders_count": 0,  
  "verified_email": false,  
  "total_spent": 0,  
  "shopify_tags": [],  
  "loyalty_status": "member",  
  "loyalty_status_last_changed_at": "2024-01-15T10:30:00Z",  
  "points_tally": 56348,  
  "credits_tally": "0.0",  
  "referral_url": "https://shop.com/ref/ABC123",  
  "referral_code": "ABC123",  
  "vip_tier": {  
    "id": 1,  
    "name": "Gold",  
    "threshold": 10000,  
    "perks": [],  
    "created_at": "2024-01-01T00:00:00.000Z",  
    "updated_at": "2024-01-01T00:00:00.000Z"  
  },  
  "points_expire_at": "December 31, 2024",  
  "remote_updated_at": "2024-01-15T10:30:00Z",  
  "event_type": "membership/pending_cancellation",  
  "event_attributes": {  
    "customer_id": 7343536570439,  
    "pending_cancellation_at": "2024-01-15T10:30:00Z"  
  }  
}

Payload Fields

Field	Type	Description
`id`	Integer	Customer ID (Shopify remote ID)
`email`	String	Customer email address
`first_name`	String	Customer's first name
`last_name`	String	Customer's last name
`dob`	Date or null	Customer's date of birth, if provided
`dob_last_updated_at`	DateTime or null	Timestamp of when the date of birth was last updated
`accepts_marketing`	Boolean	Shopify email subscriber status (`true` if opted in)
`orders_count`	Integer	Total number of orders placed
`verified_email`	Boolean	Whether the customer's email address is verified
`total_spent`	Float	Total amount the customer has spent
`shopify_tags`	Array of strings	List of Shopify tags associated with the customer
`loyalty_status`	String	Current loyalty program status (e.g. `member`, `guest`)
`loyalty_status_last_changed_at`	DateTime or null	Timestamp of the last loyalty status change
`points_tally`	Integer	Current points balance
`credits_tally`	Float	Current credits balance
`referral_url`	String	Customer's unique referral URL
`referral_code`	String	Customer's unique referral code
`vip_tier`	Object or null	Customer's current VIP tier, if applicable
`vip_tier.id`	Integer	VIP tier ID
`vip_tier.name`	String	VIP tier name
`vip_tier.threshold`	Integer	Points threshold for the tier
`vip_tier.perks`	Array	List of perks associated with the tier
`vip_tier.created_at`	DateTime	Tier creation timestamp
`vip_tier.updated_at`	DateTime	Tier last updated timestamp
`points_expire_at`	String or null	Date when the customer's points expire
`remote_updated_at`	DateTime	Timestamp of the last update from Shopify
`event_type`	String	Always `membership/pending_cancellation` for this webhook
`event_attributes`	Object	Event-specific data for the pending cancellation
`event_attributes.customer_id`	Integer	Customer ID associated with the cancellation request
`event_attributes.pending_cancellation_at`	DateTime	Timestamp when the pending cancellation request was queued