Event Type

membership/canceled

Webhook Payload

{
  "id": 7343536570439,
  "email": "customer@example.com",
  "first_name": "John",
  "last_name": "Doe",
  "dob": "06-30",
  "dob_last_updated_at": "2024-01-15T10:30:00Z",
  "accepts_marketing": false,
  "orders_count": 0,
  "verified_email": false,
  "total_spent": 0,
  "shopify_tags": [],
  "loyalty_status": "member",
  "loyalty_status_last_changed_at": "2024-01-15T10:30:00Z",
  "points_tally": 56348,
  "credits_tally": "0.0",
  "referral_url": "https://shop.com/ref/ABC123",
  "referral_code": "ABC123",
  "vip_tier": {
    "id": 1,
    "name": "Gold",
    "threshold": 10000,
    "perks": [],
    "created_at": "2024-01-01T00:00:00.000Z",
    "updated_at": "2024-01-01T00:00:00.000Z"
  },
  "points_expire_at": "December 31, 2024",
  "remote_updated_at": "2024-01-15T10:30:00Z",
  "event_type": "membership/canceled",
  "event_attributes": {
    "customer_id": 7343536570439,
    "last_subscription_contract_id": 123123123123,
    "cancelled_at": "2024-01-15T10:30:00Z"
  }
}

Payload Fields

Field	Type	Description
`id`	Integer	Customer ID (Shopify remote ID)
`email`	String	Customer email address
`first_name`	String	Customer's first name
`last_name`	String	Customer's last name
`dob`	Date or null	Customer's date of birth, if provided
`dob_last_updated_at`	DateTime or null	Timestamp of when the date of birth was last updated
`accepts_marketing`	Boolean	Shopify email subscriber status (`true` if opted in)
`orders_count`	Integer	Total number of orders placed
`verified_email`	Boolean	Whether the customer's email address is verified
`total_spent`	Float	Total amount the customer has spent
`shopify_tags`	Array of strings	List of Shopify tags associated with the customer
`loyalty_status`	String	Current loyalty program status (e.g. `member`, `guest`)
`loyalty_status_last_changed_at`	DateTime or null	Timestamp of the last loyalty status change
`points_tally`	Integer	Current points balance
`credits_tally`	Float	Current credits balance
`referral_url`	String	Customer's unique referral URL
`referral_code`	String	Customer's unique referral code
`vip_tier`	Object or null	Customer's current VIP tier, if applicable
`vip_tier.id`	Integer	VIP tier ID
`vip_tier.name`	String	VIP tier name
`vip_tier.threshold`	Integer	Points threshold for the tier
`vip_tier.perks`	Array	List of perks associated with the tier
`vip_tier.created_at`	DateTime	Tier creation timestamp
`vip_tier.updated_at`	DateTime	Tier last updated timestamp
`points_expire_at`	String or null	Date when the customer's points expire
`remote_updated_at`	DateTime	Timestamp of the last update from Shopify
`event_type`	String	Always `membership/canceled` for this webhook
`event_attributes`	Object	Event-specific data for the cancellation
`event_attributes.customer_id`	Integer	Customer ID associated with the cancellation request
`event_attributes.last_subscription_contract_id`	Integer	Remote ID of the customer's last cancelled subscription contract
`event_attributes.cancelled_at`	DateTime	Timestamp when the cancellation occurred